FAQs

Find answers to your frequently asked questions.

Although we offer walk-in parking, we highly recommend a prepaid reservation in order to guarantee your rate and parking space.
Please click here to be redirected to our simple reservation system to select your dates and times of travel, then book and save!
We are open 24 hours 365 days of the year for your convenience.
All of our shuttles run on-demand. We will dispatch once we receive a phone call after retrieving your luggage.
We always recommend that you give yourself between 15 and 20 minutes prior to your desired time at the terminal. Since our shuttles run on demand, you will usually be at your gate within 10 minutes of arrival.
Once we get a call for pick up, your driver is dispatched and it will take us anywhere from 5 to 10 minutes to get to the designated pick up spot.
Become a loyal member and earn points for free parking and services through our "Frequent Parker Program."